WORKFLOW

Notifications to top up PSP balances

Automatically monitors PSP account balances on a recurring schedule and sends a Slack alert to your team when a balance falls below its configured minimum threshold.

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Purpose

To ensure PSP accounts are funded above minimum operating thresholds at all times by:

  • Connecting to PSP back-office APIs on a configured schedule to retrieve live account balances
  • Comparing current balances against per-account, per-currency thresholds
  • Alerting the treasury team via Slack when any account falls below its minimum
  • Logging each balance check and alert to a structured audit file

Data sources

  1. PSP account balances (current): Available balance per account and currency, retrieved directly from the PSP portal. See our growing list of supported PSPs.
  2. Threshold configuration (reference): Minimum balance rules defined per PSP account and currency, stored as a reference table within the workflow.

Key processing steps

1. Balance retrieval

Reiterate’s AI agent connects to each PSP on a defined schedule and retrieves the current available balance per account and currency.

2. Balance data normalization

Standardizes balance data across multiple accounts in one PSP to ensure consistent comparison:

  • Standardizes field names and decimal format across all accounts
  • Joins minimum threshold configuration per PSP account and currency from the reference table

3. Threshold evaluation

Compares each account's current balance against its configured minimum:

  • Flags accounts where the current balance is below the threshold
  • Calculates the amount that needs to be topped up on the account

4. Notifying and reporting

  • Sends a Slack message to a configured Slack channel for each flagged account:
    • Message includes: PSP name, account ID, currency, current balance, threshold, shortfall amount, and recommended top-up
  • Sends all records regardless of status to Reiterate File Library for audit logging

Outputs

  1. Slack alerts: One message per flagged account sent to the configured Slack channel, with full balance and shortfall details.
  2. Balance check log: Full results saved to the Reiterate File Library, covering all accounts, statuses, shortfall amounts, and notification records.